Customer Relationship – Customer Service – Addressing Complaints

The Training on Customer Relationship, Customer Service, and Addressing Complaints is designed to enhance the skills of staff at Andhra Pradesh State Cooperative Bank (APCOB) and District Cooperative Central Banks (DCCBs) in building strong customer relationships, providing exceptional customer service, and effectively addressing customer complaints. The aim is to ensure high customer satisfaction, loyalty, and improved service quality, which is essential for the bank’s growth and reputation.