This program trains APCOB and DCCB staff on building strong customer relationships, improving service quality, and handling complaints effectively. It covers communication skills, grievance redressal mechanisms, and customer satisfaction strategies. The training aims to enhance trust, loyalty, and overall banking experience.
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APCOB CTI offers extensive training programmes to staff of APCOB, DCCBs and PACS on aspects of Banking, skill development and development of Co-operative Credit Structure of Andhra Pradesh.
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